Privacy Policy

1. Overview

Uddan Promotions Pvt. Ltd. ("Uddan Promotions", "we", "our") is committed to protecting your privacy. This policy explains how we handle personal data collected through our website, products, managed services and customer touchpoints.

2. Data we collect

• Contact data: name, email, phone number, company information shared via forms, chat or email.
• Project details: briefs, requirements and supporting material you submit to evaluate or deliver our services.
• Usage data: anonymised analytics on page views, device information and referral sources.
• Support records: transcripts from support interactions, ticketing systems and service status updates.

3. How we use data

• Respond to enquiries, proposals and support requests.
• Deliver contracted projects, managed services and success reviews.
• Improve our website performance, marketing and product roadmap.
• Comply with legal obligations, auditing and security monitoring.

4. Legal bases

We rely on legitimate interest, contractual necessity and consent (where required) to process personal data. You may withdraw consent by contacting contact@uddanpromotions.com.

5. Sharing & retention

We do not sell personal data. Access is limited to employees, contractors and subprocessors bound by confidentiality. Data is retained only as long as necessary to fulfil the purposes outlined or comply with regulations.

6. International transfers

Where data is transferred outside India, we implement appropriate safeguards including contractual clauses and regional hosting where possible.

7. Your rights

Depending on your jurisdiction, you may have rights to access, correct, delete or restrict processing of your data. Submit requests via contact@uddanpromotions.com. We respond within 30 days.

8. Cookies & analytics

We use first-party cookies for essential site functionality and analytics. Non-essential analytics run only after consent. Manage preferences using the banner or by emailing us.

9. Data security

Security controls include role-based access, encryption in transit, continuous monitoring and regular penetration tests through certified partners.

10. Contact

For questions about this policy or our privacy practices contact our Data Protection Officer at contact@uddanpromotions.com or write to: Uddan Promotions Pvt. Ltd., 2nd Floor, Uddan House, Bikaner, Rajasthan 334001, India.